Having trouble watching or hearing the livestream? Here are some troubleshooting steps you can take before getting in touch with us. Very often, one of these steps will solve the issue!
- Temporarily disable any browser extensions you have installed in your current browser.
- Switch to a different web browser. We recommend Firefox and Chrome.
- Try a different computer or mobile device, if possible.
- Switch to a different network or ISP, if possible.
If you’ve tried all the troubleshooting steps above but you’re still having problems with the livestream, please use the form below to describe the issue you’re having, and we’ll try to help.